The Comprehensive Customer Intelligence System is an advanced solution that aggregates and analyzes customer data from multiple sources before meetings. The system compiles historical interactions, purchase patterns, support tickets, and other relevant customer data to create detailed customer profiles and insights. It automatically generates pre-meeting briefs that include key discussion points, potential opportunities, and risk areas. The system continuously updates its intelligence based on new interactions and data points, ensuring teams always have the most current customer information available.

This system reduces meeting preparation time by up to 75% through automated data aggregation and analysis. It improves meeting effectiveness by ensuring teams are fully prepared with relevant customer insights and history. The comprehensive customer view helps identify upsell opportunities and potential issues early, while the automated briefing generation ensures consistent preparation across all customer interactions.

The estimate assumes that the Glean Platform is already configured and integrated with CRM and other customer data sources. It presumes that customer data structures are well-defined and accessible. The estimate also considers that the development team has experience with customer data integration and that necessary data access permissions are in place.